Business advice from one of the UK’s top Entrepreneurs
It reminded me of many conversations that I’d listened to between my husband and his customers when he’d had his house clearance company, and a customer had ask him to clear out a some mammoth property with decades load of rubbish, located up a towpath with no vehicular access.
“Yes, we can do that for you, no-problem” he would merrily say to the customer, he’d take the details, talk with the customer, and then promise to phone them back in half an hour with a proposal (which he always did).
It was this “I Can” attitude that repeatedly won him contracts over and over again. Good contracts, where usually he wasn’t the cheapest bidder. And it is this attitude that managed to get a 1 tonne washing machine down 2 flights of stairs.
Yesterday, Tom Hunter was talking about how this attitude is important in business, and why its important all the way through your organisation. Not simply the people in management, or in customer service, but all the way down to the box fillers and tea-makers. And it’s this attitude that will determine whether or not your businesses grows, and whether or not a business sinks or rises during this recession.
I believe very strongly that what you achieve in life is pretty much determined by how much effort you put into it. That you can have IQ and intellect by the bucket-load, but if you don’t know how to apply it, and don’t have the discipline to apply it, then you’re unlikely to achieve your desired results. In life there are observers and participators, and simply having a high IQ doesn’t mean that you’re going to change the world. Having heart, enthusiasm and passion does though.
So, if you’re sitting there thinking about starting up your own business, and are worried that you don’t know all there is to know, and don’t have all the necessary skills or qualifications, don’t let that stop you. In this wonderful multimedia world that we live in information is only ever a click away. If you have the heart, the passion, the “I Can” attitude, then your business has the best possible start in life.